CarTrawler is a SCAM....BEWARE!!!
This company is absolutely a scam. I made the mistake of clicking on the cheap rental when booking a ticket to the UK.
I arrived and went to the bootleg rental agency called Green Motion in Gatwick, UK. I had my wife and daughter with me and ordered a vehicle for three adults and three bags for which they had me down for a mini van. While checking in they told me that it was actually a delivery van and only had seats up front for two people....I thought something was up and they immediately told me that I would need to upgrade to a small car which was over twice the amount for the rental. I was getting a little concerned but just wanted a car at this point.
When I refused the insurance because i had coverage already they were really closing me hard on the insurance and told me that they would need to put a 4K hold on my credit card. At this point, I decided to back out of the agreement and rent a car at a reputable company.
The people at Green Motion told me i could get a full refund only to find out that Cartrawler would not be giving me any type of refund. I basically spent $160 for absolutely nothing.....please beware of this company!!!!!!!
Reason of review: Problem with delivery.
Monetary Loss: $150.
Preferred solution: Full refund.
CarTrawler Cons: Place is a scam.
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