CarTrawler Phone Numbers and Emails

Legal Department:

  • +35 376 110 4800
    Data Protection Commission

CarTrawler Emails:

Customer Service
Jobs/ Career
Legal
GDRP Inquiries
Technical Support
More phone numbers and emails Less phone numbers and emails

CarTrawler Contact Information

CarTrawler Website:

CarTrawler Online Chat:

Corporate Office Address:

CarTrawler Ltd
205 E 42nd Street,
New York, New York 10017
United States

Other Info (opening hours):

Other Location:

Classon House,

Dundrum Business Park,

Dundrum Road,

Dublin 14, Dublin NA, IE

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CarTrawler Rating Based on 152 Reviews

Rating details

1.7
more details
Customer service
Website
Reliability
Billing Practices

Rating stats

Rating trend

Summary of CarTrawler Customer Service Calls

223 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CarTrawler Customer Service?

Refund Question:

  • “Refund / Cancellation problem”
  • “REFUND”
  • “Refund request”

Activation/ Cancellation Question:

  • “Urgent Cancelation”
  • “Cancellation”
  • “Cancellation of our car hire”

Shipping and Delivery Question:

  • “Have not received my refund”
  • “I didn't received booking confirmation”
  • “Didn't get a refund”

Request for Information Question:

  • “No confirmation email”
  • “I need to talk to a representative”
  • “Verification on car rental in Las Vegas in 1/18/2021”

Payments and Charges Question:

  • “Confusion of charges”
  • “Overcharged for a reservation”
  • “Double charged car”

Product/ Service Question:

  • “Insurance coverage charge”
  • “Improve Insurance”

Cards Question:

  • “Credit card not on name hirer”
  • “My credit card is stolen so can’t pick up my car”

Staff Question:

  • “Need customer service”

Website/ Application Question:

  • “Horrible website and customer service”

Other Question:

  • “Previous booking”
  • “The extra fees that didn't show up while processing the car rental”
  • “Urgent help”

About

CarTrawler Privacy Policy
The Company respect The User's privacy and are committed to protecting it. www.cartrawler.com recognise The Client's need for appropriate protection and management of the personal information CarTrawler learn about The User of company services while The User visit Company's site. This privacy policy lets The User of company services know how The Company will use and protect that information. The information that CarTrawler receive depends on what The Customer do during The Client's visit to CarTrawler's' site, and what service(s) The Client of CarTrawler request. This information helps The Company evaluate and improve Company's site and may also be used for investment analysis purposes. Website may share this information with reputable third parties, but only in aggregate statistical form that includes no personally identifying information. Throughout this website The User of Website may also have an opportunity to send Website information relating to The User such as through the "contact The Company pages or any other area where The Customer may manage The User's booking, send emails, engage in chat, submit The Customer's CV, request newsletters or provide feedback.
To read more: https://www.cartrawler.com/ct/privacy-policy/
CarTrawler FAQ
To read more: https://customer.cartrawler.com/s/prod-publicfaqlanding
Top CarTrawler Services

Car Rental Booking, Car Rental, Customer Care

CarTrawler Pros and Cons

Pros: Price, Offer good prices to deceive customers, Good prices, Non, World wide facility

Cons: Terrible customer service, Not solved the case, Bad service, Slow reaction, Neglect

Summary

CarTrawler is a company that developed a top notch technology solution for b2b travel industry. The company’s HQ office is located in Dublin, Ireland. Other branches of CT are spread across Finland, the UK, and the US. Over the years Experts of CarTrawler have collaborated with various air lines, accommodation agencies, and online travel agents. The company became a trusted ally for renowned travel, hospitality, and car rental firms such as Hertz, Sixt, Avis, Budget, and Enterprise, etc. CarTrawler offers extensive support to millions of clients worldwide though its dedicated team of customer care specialists at CoE.

CarTrawler reviews and complaints

CarTrawler is ranked 79 out of 394 in Rentals category

Area Served

USA, Worldwide, Europe, Other

Payment Methods

VISAMasterCard

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