CarTrawler - Pathetic Service
Long story short.. stay AWAY from CarTrawler.. huge massive crooks and zero customer service.. never again! Wish I read the reviews first!
I rented at maui airport thru cartrawler. It was a 3 hour wait for car which was filthy inside, After 2 days car would not start and i spent 3 hours on the phone trying to get a replacement which budget claimed they had no record of the rental. I spent $60 on cab fare...Read more
CarTrawler - Car rental
Terrible service and provided me false information when i tried to rent a vehicle for my vacation. I paid for a service which i never received.
This company might be fine if you don't cancel and request a refund. I cancelled a reservation a month prior to travel and still haven't received a refund 7 weeks later. First I was told 10 days. I submitted a request at the 10 day mark. Then I was told 37 hours. At...Read more
Stay away of this company! Do not pay the foul amount of the car rental before the delivery of the car.Unfortunately i haven't read the reviews of other customers and i became another victim of this company.The story is like this: On August 2018 i have booked a car...Read more
I didn't like
- Fact that they took my money and didnt give me anything
CarTrawler - Throwing away money if you use them
Prepaid for Thrifty rental. When we arrived at the rental counter the line was two hours long. We could not afford to spend our vacation time there so had to go to the next rental company which had no line at all. Contacted them by website, online chat and through my credit card and they would not refund our payment.
I lost my ID in travel. I showed up to pick up the car, but understandably could not. I thought my reservation was automatically cancelled by Thrifty since I could not get the car. I was told by Thrify to contact Cartrawler for my refund. When I contacted Cartrawler to...Read more
CarTrawler - It is so hard to get through to speak to someone
Trying to get in touch and can’t. Needed assistance with problem we encountered and no one to help. No good very poor.
Car booked in France a week before our holidays, confirmation received by mail... Several hours before our arrival when we have already been in the train with all our luggage, we receive a mail from the service that annonces us that our reservation has been cancelled...Read more
We did a reservation to Cartrawler in Spain, and at the moment for pick up the car at the frontdesk of AVIS, I noticed I forgot my driving license, but my wife has her Driving License. The AVIS agent said they can't give me the car because the rules of CarTrawler...Read more
I didn't like
- Bad service
- Neglect slow reaction
- No customer service only rip off the money
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