filters
state:
Show
city:
Show
product:
Show
Booked a car through Ryanair cars . Bought insurance with it. Received my booking. With suggestion to buy extra cover from AXA which I did. Went to pick up the car at touris prime . Was force sold a third insurance from them which cost 80 Euros . Failing to purchase...
Read more
1.0
#1247632
Reply to reviews
I placed an order in Jan 2018 for March 22, 2018 at Thrifty apparently thru your website. I read all the rules and regulations prior to booking. Once we got the rental company they denied us because we had a debit card. All your paperwork never said a debit card...
Read more
Anonymous
Calvin

Why do you people insist on complicating things with the use of 3rd party websites ?They don't bring anything to the party except confusion. Everybody (should) know that car r...

#1241467
Reply to reviews
Show

CarTrawler - Paid but no car. Thieves.

We landed at Auckland airport to find the company was closed and there was no car and can’t get our money back. Completely illegal.
1.0
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
Product
#1226298
Reply to reviews
Show

CarTrawler - GOD BLESS YOU

Just be careful doing transaction its better to be sure than sorry. I will pray for this company and the people that working here HONESTLY
1.0
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1222355
Reply to reviews
Disrespectful service and lousy excuses = worst car-not-sharing experience. FIVE STAR REVIEWS ARE FAKE I had booked a car with Cartrawler in Barcelona and the manager at the rental desk refused to release me a car on the ground that my driving license was not in the...
Read more
1.0
I didn't like
  • Not solved the case
  • Lying and not caring for the customer
  • Neglect
#1221803
Reply to reviews
Hello, My husband and I rented two cars 5 and 7 places ,the 5 places ( we picked it up at Casablanca airport ) but for the 7 places, they don’t have them in the garage at that moment and no one matched what we payed for, so we kindly asked the company to cancel the...
Read more
Anonymous
boblee

you have to join us, so we can win, please contact me.if you didn’t get your money back.

Anonymous
Paul

Please suit them, they are just a scammers.

2.1
I liked
  • Price
I didn't like
  • Lost 448 usd i dont really appreciate the price anymore
#1212811
Reply to reviews
Made reservation. Got to airport for a vacation and called to get picked up and taken to car rental place only to find out that they cancelled the reservation stating that I was a no show and my reservation was for 10 am not 10 pm. My paperwork shows 10:00. They claim...
Read more
Anonymous
Anonymous

Here for an update. I was contacted by a CarTrawler rep and asked to file a formal complaint and why I feel that I should receive a refund.I sent off the complaint via email o...

1.0
I didn't like
  • Lying and not caring for the customer
  • Not solved the case
#1212806
Reply to reviews
CarTrawler - THEIVES, CON ARTISTS, CROOKS, ***
CarTrawler - THEIVES, CON ARTISTS, CROOKS, ***
CarTrawler - THEIVES, CON ARTISTS, CROOKS, ***
CarTrawler - THEIVES, CON ARTISTS, CROOKS, ***
CarTrawler - THEIVES, CON ARTISTS, CROOKS, ***
Pre-paid through these crooks for a car hire from Orlando for 16 days from dollar.Got all e-mails and doc's stating all i had to do was go to dollar desk with doc's , licence , my credit card and pay $110. NO *** CHANCE was told i didn,t have fdw and would be charged...
Read more
1.0
#1196595
Reply to reviews
Disrespectful service and lousy excuses = worst car-not-sharing experience. I had booked a car with Cartrawler in Barcelona and the manager at the rental desk refused to release me a car on the ground that my driving license was not in the Roman language and therefore...
Read more
1.0
I didn't like
  • Lying and not caring for the customer
  • Neglect
  • No responsibility
#1176156
Reply to reviews

Contact CarTrawler

Mailing Address:
CarTrawler
184 High Street, 7th Floor Suite 701 CLASSON HOUSE, DUNDRUM BUSINESS PARK, DUNDRUM, DUBLIN 14, IRELAND
Boston, MA 02110
USA
Phone:
+3 531 499 9600
More
Shame on me for not doing my research on CarTrawler, however had no idea Aer Lingus used CarTrawler. I contacted Aer Lingus, but they must have a cost-savings deal with CarTrawler as they absolutely did not care about Cartrawler complaints. Anyway, booked a car with...
Read more
1.0
#1170870
Reply to reviews