Latest review first
IT IS A FRAUD. (SCAM) I arrived in Dubai (city of the future) and used this company to rent my car. I had 3 days and I had to go to Abu Dhabi and many places by car. and I could not do it. This company in the only way that I gave the car was if I left him a depoaito of...Read more
Purchase Car Rental for a Week, selected all insurance and coverage sold by the rental agency, at the time of pick up i was told the insurance sold by Car Trawler is what the law requires and do sent cover lost or stolen, 3rd party. with a deductible of 25,000-- called...Read more
Be aware of them. I booked through mexican airline website Vivaerobus. When we arrived to Monterrey Mexico, there was NO CAR and nobody there, tried to contact them for 4 hours but nobody answer calls and messages. They charged me $50 USD and did not provide the...Read more
CarTrawler - Pathetic Service
Long story short.. stay AWAY from CarTrawler.. huge massive crooks and zero customer service.. never again! Wish I read the reviews first!
I rented at maui airport thru cartrawler. It was a 3 hour wait for car which was filthy inside, After 2 days car would not start and i spent 3 hours on the phone trying to get a replacement which budget claimed they had no record of the rental. I spent $60 on cab fare...Read more
CarTrawler - Car rental
Terrible service and provided me false information when i tried to rent a vehicle for my vacation. I paid for a service which i never received.
This company might be fine if you don't cancel and request a refund. I cancelled a reservation a month prior to travel and still haven't received a refund 7 weeks later. First I was told 10 days. I submitted a request at the 10 day mark. Then I was told 37 hours. At...Read more
Stay away of this company! Do not pay the foul amount of the car rental before the delivery of the car.Unfortunately i haven't read the reviews of other customers and i became another victim of this company.The story is like this: On August 2018 i have booked a car...Read more
I didn't like
- Fact that they took my money and didnt give me anything
CarTrawler - Throwing away money if you use them
Prepaid for Thrifty rental. When we arrived at the rental counter the line was two hours long. We could not afford to spend our vacation time there so had to go to the next rental company which had no line at all. Contacted them by website, online chat and through my credit card and they would not refund our payment.
I lost my ID in travel. I showed up to pick up the car, but understandably could not. I thought my reservation was automatically cancelled by Thrifty since I could not get the car. I was told by Thrify to contact Cartrawler for my refund. When I contacted Cartrawler to...Read more
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